The website Spy4m.com (the "Site") is published and administered by the company Net-Promotion SA established in Switzerland.
The General conditions of sale and use of products define the rights and obligations of the parties in connection with the sale of software for mobile phones and computers.
Spy4m provides a set of software: X-PRO and LIGHT for the surveillance of people using mobile phones.
Spy4m software assumes that the customer registering with the Site accepts these terms and conditions by checking the box "I have read, understand and fully accept the Terms & Conditions of Sale". If the customer does not accept the present general conditions, he cannot use the software.
These terms and conditions may be amended at any time by Spy4m. Modifications are opposable to the Client upon their acceptance by the customer when ordering and cannot be applied to previously completed orders by the customer.
The use of the software is restricted to those older aged 18 and the customer declares hereby, be at least 18 years of age and have the legal capacity necessary to perform a software purchase on the Site.
The Customer must open a personal account in order to access the Services provided by the software. When registering, it must fill in a valid e-mail address. Spy4m will send by e-mail a confirmation of registration with an activation code of its software.
The username and password couple will serve the Client as to identifying and will be requested at each new connection to the Spy4m web account.
When the Customer connects to the web account Spy4m, a session cookie is stored on his computer with the purpose exclusive to facilitate the connection to the web account Spy4m and it is necessary to connect to the account.
The information collected on the Site to open of the customer's account and to contact Spy4m hall be kept in a confidential manner exclusively by Spy4m. They have intended for the treatment of requests or order's related questions.
Your private information will never be transmitted by Spy4m to third parties, except under the threat of an action in a Court of justice. If you use our software to commit a crime and a warrant or a summons for records shall be issued by a Court order as part of an ongoing investigation, we are legally obliged to provide the information. This may include disclosure of information of purchase or customer data.
The equipment necessary for the use of the Services provided by Spy4m (computer equipment, mobile phone, etc.), the software required for Internet use, as well as the connection to telecommunications services (Internet, SMS, etc.) remain the responsibility and sole responsibility of the customer.
Customers must have a telecom subscription allowing access to the Internet by the mobile phone.
Spy4m does not warrant that the Site will operate without interruption or that it will be free of defects or errors or compatible with hardware or a particular configuration that the Customer uses to access the Site or Services.
Spy4m may suspend access to the Site, especially for reasons of maintenance and update or for security reasons without notice.
Spy4m cannot be held responsible for malfunctions attributable to third parties or technical failures inherent in the operation of telecommunications or the Internet.
To ensure the absolute security of your data, all data is automatically erased after 90 days. No recovery is possible.
Spy4m software are sold to companies or individuals, owners of mobile phones or computers who want to monitor.
This use is permitted only to the extent that it is conducted in accordance with the laws in force in the Country on respect for the privacy of others (Spy4m meets the European directive 2002/58/EC).
It is the responsibility of the user of software Spy4m to ensure that their use is in accordance with applicable laws in their Country and in which the software is used.
In particular, it is prohibited to exploit for purposes described as insidious, without the knowledge of the person using the phone or the computer.
If you are in doubt, consult your attorney before using our products.
By downloading and installing the Spy4m software on a phone or a computer, you acknowledge that you are owner of the equipment and its possible subscription with a mobile operator or a provider of Internet access is in its name.
It is not sufficient to be only the holder of the subscription or only the owner of the mobile phone. You also acknowledge that the use that you make will be, in all respects, comply with the legislation in force in your Country and in the Country where it will be used.
Collect data, practice wiretapping activities are prohibited if they are performed with equipment that are owned to other natural or legal persons and/or different from the people who use the software Spy4m:
- Lack of the ability to disable the software
- Not informed in writing of the software features
- That their consent to its use has not been clearly given also in writing and without constraint and knowingly
Where these provisions are not taken, the natural or legal person engaged in these activities recognizes his guilt in violation of the privacy of others.
Will be liable to the penalties that his Country's Criminal Code will specify in this field.
You acknowledge that Spy4m.com and Net-Promotion SA cannot be held responsible for any type of damage, disputes, litigation or legal action that may arise with your purchase, installation or use of the software Spy4m..
Spy4m and its retailers assume no liability and are not responsible for any misuse or damage caused by its software or its products. It is the end-user who takes the responsibility to respect all the laws of his Country of residence and of those in which the Spy4m software may be used. By purchasing and downloading software Spy4m, you agree to the foregoing.
To the extent where the phone and mobile operator subscription are the property of the natural person responsible for legal, guardian, etc or morality (companies, associations, organizations, etc.) and if the person using the phone features of the deactivation code, is informed and agrees in writing, without any constraint whatsoever, that his movements and his phone calls, SMS and E-mails may be known to the company.
In the case of the family, the fact that the guardians are owners or co-owners of the cellphone and owners or co-owners of the subscription at the mobile phone operator, if the child is a minor or, if it is major but accepts the fact that his phone calls, text messages and e-mails can be listened to and read in accordance with the laws of the Country, you have the right to exploit the possibilities offered by Spy4m in particular in the context of the protection of children from dangers such as violence at school, racketeering, drugs, child abuse to mention only the best known.
You are advised that it is considered a violation of United States federal and/or state law in most instances to install surveillance software, such as the Spy4m Software, onto a mobile phone or other device for which you do not have proper authorization, and in most cases you are required to notify users of the device that they are being monitored. Failure to do so is likely to result in violation of applicable law and may result in severe monetary and criminal penalties imposed on the violator. You should consult your own legal advisor with respect to legality of using the Spy4m Software in your jurisdiction prior to downloading and using the Spy4m Software.
This website is edited by SPY4m ("the Publisher"), which holds the rights to the items contained in the site. Means content of the web site, the general structure, texts, images, animated or not, and those sounds whose site is composed. Any representation or reproduction complete or partial made without the consent of Spy4m is unlawful. This representation or reproduction, by some process that it is, would constitute a counterfeit sanctioned by the legislation in force on intellectual property. Spy4m intends to play in its favour all the provisions of the code of intellectual property, including sections L 342 - 1 and l-2 of the code.
All trademarks on this site belong to their respective owners. These companies are not affiliated with Spy4m in any way. Mentioned trademarks are used solely for purposes of designation of the compatibility of mobile and our software.
In accordance with the Code of intellectual property, are authorized "copies or reproductions strictly reserved for the private use of the copyist and not intended for collective use" and "private and gratuitous performances carried out exclusively within a circle of family".
Accordingly, unless written consent of Spy4m, it is prohibited to make commercial use or other or transmit one or more elements of this site, but also to modify, redistribute, translate, sell, exploit, reuse, present, one of the elements any component of this site (including text, images and illustrations, sound or animated sequences present or future).
If your subscription is based on billing by credit card, we automatically charge your credit card if applicable, depending on your subscription and renewal of your subscription, the cost of the subscription and all applicable taxes for the use of the software Spy4m you select. If any fee is not paid in time, or we cannot process your transaction using the credit card information, we reserve the right to deny access to your account Spy4m and utilization of Spy4m software. If you don't bring your balance of Spy4m current within thirty (30) days after we offer you with notification that your account is past due, we reserve the right to suspend or terminate your access to your account Spy4m. You will be responsible for paying all overdue amounts. If you want to use another credit card update credit card, you can make changes by going to the your account page. If your credit card reaches its expiration date, your use of the Services Spy4m constitutes your permission so that we can continue billing by credit card and you remain responsible for all amounts not collected. It is your responsibility to keep your contact information and current and updated payment information. By registering for an account Spy4m, you accept these terms and conditions of payment.
This policy applies to the purchase of your software Spy4m. It is essential that you read these terms and conditions before buying your subscription because it contains important information about your rights and restrictions and inclusions affected by your purchase. By placing an order, you agree that your purchase is subject to this policy.
If you are looking to install Spy4m for an iPhone, you MUST to do the jailbreak of the phone. It is impossible to install Spy4m on an iPhone, unless it has been jailbroken.
No refunds will be issued to any customer who is not able to jailbreak their iPhone and/or iPad. The compatibility page on this site clearly states that all iPhone and iPad must be Jailbroken before installation and the customer accepts this obligation.
For the refund policy to apply, you must contact us within 10 (ten) days from the date of purchase of the subscription service Spy4m. If you are unable to inform us on any dysfunctions in the first 10 days of the date of purchase of your subscription to the service Spy4m, the refund policy does not apply.
We reserve the right to withhold a part of the cost of the subscription in the event of reimbursement fees falls under the following conditions:
- If you try to request a refund (for any reason) after 10 days of the purchase of your subscription Spy4m, we will retain 40% of the subscription.
- If you want to use one of the features that are available only on a rooted Android phone, but do not want root the target phone, we will retain 40% of the subscription. These functions are highlighted on our features page.
The refund may apply as for the first subscription to Spy4m. No refunds will be available on additional purchases or more than one subscription at any given time. Your money can be refunded only once.
If you purchase another subscription Spy4m at any time later, any request for refund will not be considered.
Events that we have no control are not eligible for refunds. These include the following scenarios:
If the Customer refuses to upgrade to the latest version of Spy4m if update of OS (operating system) on the target phone.
In the case where the phone target has its flash memory erased or it is restored to the factory settings by the user.
If the phone target or its operating system is not among the compatibility requirements for the operation of Spy4m or if the user consciously change the target phone or its operating system with one that is not compatible with Spy4m.
The target phone loses the connection to the Internet due to one reason (no credit on the account of the phone, interruption of service, roamning problems, etc.).
If a Customer refuses to follow installation and troubleshooting instructions provided by our technical support team.
If data from before the installation of the application are not downloaded to the web account.
If the Customer does not have access to the monitored phone or does not know the password to unlock it.
If software was detected by anti-virus software or target user.
If the monitored device was reset to original factory settings (hard reset).
If the Customer refuses to jailbreak its iPhone/iPad.
Personal reasons that have nothing to do with the operation ("I changed my mind", "I made a purchase by mistake", etc.) of Spy4m.
To request a refund, please send an email to our billing department at [email protected] or in our Customer Service section and create a ticket. We do not accept the claims by live chat. We will normally get back to you with a decision the 1-3 working days.
Spy4m services can be purchased on a subscription basis. If you decide to subscribe to Spy4m services with a subscription, it amount will be debited by CCBill using your credit card. Your subscription will be automatically renewed at the end of the subscription period, according to the Spy4m service you choose. You can cancel the automatic renewal of registration at any time by visiting the CCBill Customer's Service. Once cancelled your subscription, you will be charged until the end of the current subscription period. All costs and fees are non-refundable and there are no refunds or credits for partial use of the services. To be clear, once you have paid a subscription, you won't be refunded the amount paid by you for the subscription period.
Spy4m offer at the disposal of the customer hypertext links to other Internet sites, in particular its partners for payment of Services. Spy4m does not, however, verify the legality of the content of these sites and cannot be held responsible for the services or information provided on these sites.
Data collected on these sites, are not communicated to Spy4m, which is not responsible for their treatment.
In the event of use of the Site and/or Services not comply with these general conditions, Spy4m reserves the right to terminate customer's account and all Services subscribed by the Customer in its own right with immediate effect, without prejudice to any other remedies and rights of Spy4m. In this case, all subscriptions will be terminated with immediate effect and all purchased credits, by any formula whatever, will automatically be lost without possibility of refund.
The contract between Net-Promotion SA and the resulting customer for the supply of Services, including the order and these general conditions, is subject to the State of Florida laws in the Unites States of America.
These terms and conditions are subject to change at any time without notice.